Help?
Here are the most frequently asked questions (FAQ's) we receive from our customers for your review. If you need additional assistance you have a number of customer service options: telephone, e-mail, and fax. The pertinent contact information appears below. 

Q: How does COMPS Internet compare to other computerized maintenance planning services offered by your competitors? A: Daniel Systems, Inc. does not make you use any proprietary software. COMPSÒ Internet works with any Personal Computer, basic dial up Internet connection, and standard browser software like Netscape 4.x or Microsoft Internet Explorer 4.x. If you can surf the Web you can use COMPSÒ Internet. We harness the power of the Internet to help you maintain your aircraft.

Q: Does Daniel Systems, Inc. offer its clients personalized service? A: Yes. We pride ourselves on delivering the specific level of service that each client requires. We do not view or treat our clients as one size fits all.

Q: I hate paperwork. Does your system reduce my time spent on paperwork? A: Yes. We have engineered our system to reduce paperwork significantly and in the case of COMPSÒ Internet completely eliminate all unnecessary paperwork.

Q: What does the COMPS Service cost? A: The cost of the service depends on the aircraft type, model, and number of aircraft that you maintain on our system. We offer a variety of incentives and fleet discounts to our customers. Please call us at (305) 685-6286 for a personalized price quotation.

Q: Is Daniel Systems, Inc. COMPS maintenance planning management service more expensive than your competitors? A: No. In most instances Daniel Systems, Inc. can deliver a price that is more cost effective than our competitors with a greater level of service.

Q: When I submit COMPS Internet forms to Daniel Systems, Inc. via the Web do my reports immediately reflect all changes? A: No. The data is sent to an intermediary database. A Maintenance Analyst that is assigned to your aircraft reviews your data for accuracy and then posts it to your reports. The entire process is usually completed within 48 hours.

Q: If I have a situation where I need my report data immediately can I request it? A: Yes. Call us and we will do everything we can to expedite the process. We can handle most special requests.

Q: Are the Web reports the same as the paper reports that I am receiving now? A: Yes. The data is identical. The only difference is the page format. The Internet report pages are formatted differently to accommodate the size of a computer monitor and screen resolution. Otherwise, they are the same.

Q: Can I print the reports that I receive over the Internet from my computer? A: Yes. The reports function like any other digital document. Just select print from your browser toolbar menu and the data will be sent to your printer for output. 

Q: How can I find a specific ATA chapter number in a large report? A: The report window has a search box located at the left top of the page. Type your ATA chapter number into the search box and press the button marked "search." The section of the report that starts with that ATA chapter number will be generated.

Q: Do you have a list of ATA Chapter Numbers for my reference. A: Yes. Click here for a list of ATA Chapter Numbers.

Want to talk to a real person?

You can reach us from 8am to 5pm EST, Monday through Friday, at the following telephone numbers. A Daniel Systems, Inc. Account Representative will be happy to assist you. 

United States Office: (305) 685-6286

U.K. Office: (01276) 855501

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